Shortwave radio is not reliable. Immediate, unannounced impacts of solar flares actually will knock it out. So long as everything is working correctly, satellite communications are more reliable than that. There are no routine uses for shortwave radios.
What shortwave radio is, is simple. Radio in the 3-30MHz range will bounce around between Earth's ionosphere and the land, potentially for thousands of miles; and not require locking onto a satellite position, or frequency clocks that run at exactly 60.231 GHz.
You can, if you know what you're doing, build your own shortwave radio in a cave out of a box of scraps.
A shortwave radio in dath ilan is therefore built for exactly one purpose: Exception handling.
A shortwave radio is a failover when something less simple breaks.
And in dath ilan, when code crashes due to an unhandled exception inside an exception handler, the resulting code dump includes a standard message saying the programmer needs to be fired.
Shortwave radios are built to just work, period, when somebody tries to use them during what's at least an exception and possibly some sort of very distracting emergency.
Shortwave radio bands in dath ilan are kept clear, except for regularly spaced audible ticks which tell you what frequency you're on and that your shortwave radio is working correctly.
Shortwave radios don't use compressed, encoded transmission protocols. That would be complicated and require an instructable computer chip, instead of a circuit board all of whose connection you could potentially check by hand using a multimeter. The standard protocol directly transduces voices to amplitude modulations, in a way you could send or receive in the aforementioned cave using your box of scraps.
There is often a computer chip on board a shortwave radio, if it's a nice one, but it's not a required chip--you could yank it out of the circuit board if you decided you were suspicious of it, and the radio would still work. What the chip does do is gently diagnose every part of the system using secondary wires, for regular self-tests; or to turn on a particular red light if you've had the incredible bad luck to have an emergency failing over to short wave radio during a solar flare.