Officially, this world or at least the parts of it you are allowed to see, are united beneath one Chief Executive. Got it.
Officially, the Chief Executive is chosen by the people. Got it.
Exception Handling is the body of the government that carries out the Chief's (she mentally drops the 'executive', it's too long) orders in unusual situations, such as a bunch of important nobles being on a crashing airship (crashing by accident? probably not) and such as a person from another world showing up. Got it.
Exception Handling is incoming -- they don't have Teleport, so presumably on more airships, but the Chief wouldn't have any reason to want his own peoples' airships to crash so they'll probably get here fine. "What's the Chief Executive's name, and how are they referred-to-by-office? It's Exception Handling that decided we would remain at this location rather than boarding further airships?" Makes sense, if the Chief Executive didn't intend that this one crash and hasn't yet figured out why it did. "Has the Chief Executive indicated the position of Governance regarding persons from other planets?"